Privacy Policy
Basics & More 's Privacy Statement.
When processing personal data, Basics&More complies with the requirements of applicable data protection legislation, such as the General Data Protection Regulation. This means:
-To clearly state our purposes before processing personal data using this Privacy Notice;
-To limit our collection of personal data only to personal data required for legitimate purposes;
-Where your consent is required, we will first ask for your explicit consent to process your personal data;
-To take appropriate security measures to protect your personal data and to require the same from parties processing personal data on our behalf;
-To respect your right to access, correct or erase your personal data held by us.
Brand Trotter SRL is the party responsible for all data processing. In this privacy notice, we will explain what types of personal data we collect in our Basics&More webshop and for what purposes. We recommend that you read it carefully.
If you have any questions regarding the processing of personal data, you can find Basics&More's contact details at the end of this privacy statement.
Record
Some features of our Service require you to register in advance. You will need to provide some information about yourself and choose a username and password for the account we will create for you.
For this purpose, we use your payment information, billing address, name and address information, gender, telephone number, IP address, date of birth and email address. We do this based on your consent. We store this information until you close your account.
We will store this data so that you do not have to re-enter it each time you visit our website and to contact you in connection with contract execution, billing and payment and to provide you with an overview of the products and services you have purchased from us.
Contact Form
You can use our contact form to ask questions or make any requests.
For this purpose, we use your name and address information, telephone number, gender and email address. We do this with your consent. We keep this information until we are sure you are satisfied with our response.
Sending newsletters
We have a newsletter and only with your consent will you be added to the subscriber list. In the newsletter you can read news, tips and information about our products and services. For this we use your IP address, name and address, e-mail address, gender and date of birth. We do this based on your consent. We save this information until you unsubscribe.
You can unsubscribe from the newsletter at any time. Each newsletter contains an unsubscribe link.
Provision to third parties
We work with certain companies that may receive and/or process your personal data as mentioned above.
Statistics and profiling
We keep statistics on the use of our webshop. These statistics help us, for example, to show you only information that is relevant to you. We may combine personal data to learn more about you. Of course, we will always respect your privacy. If you do not want us to make these statistics, please let us know.
For this purpose, we use your date of birth, email address, gender and IP address. We do this based on your consent. We store this information for one year.
Processing your order
We will use your personal data to process your order. We may share your data with the delivery service to deliver your order. We may also receive information about your payment from your bank or credit card company.
For this purpose, we use your email address, payment information, billing address, telephone number and name and address information. We do this based on your consent. We store this information until your order is completed. Certain types of personal data will be stored for longer periods in accordance with the statutory tax retention period (legal retention period).
We have a newsletter to inform those interested with news, tips and information about our products and services. Your email address is added to the subscriber list only with your permission.
For this purpose, we use your gender, name and address information, date of birth and e-mail address. We do this based on your consent. We store this information until you cancel your subscription.
You can unsubscribe from our newsletter at any time. Each newsletter contains a link to unsubscribe from the newsletter.
Promotion
Apart from advertising on the website, we may inform you about new products or services:
via email
via social media
You can object to this promotional communication at any time. Each email contains a cancellation link. You can block us on social media or use the cancellation option. You can also inform us through your account.
Location data
If necessary, we may collect your location data (GPS). In such case, you will be asked to give your prior consent.
This location data and other data may also be stored and processed by the navigation/mapping software provider, such as Google Maps, but the data may also be used by Google or Apple themselves, for example. We have no control over their actions. We recommend that you read the applicable privacy notice of the provider in question.
Broadcasting
We will not publish your customer data.
Advertisements
Our webshop displays advertisements. We do not publish them ourselves, but cooperate with advertising companies. These companies keep track of what you like and use this information to only show or make a nice or interesting advertisement or offer in the future.
Providing Data to Third Parties
Apart from the parties mentioned above, we do not provide your personal data to other companies or organisations under any circumstances, unless we are required to do so by law (for example, when the police request access to personal data in the event of a suspected crime).
Our website contains social media buttons. These buttons are used by the providers of these services to collect your personal data.
Statistics
We keep statistics regarding the use of our web store
Cookies
Our webshop uses cookies. Cookies are small files that we can use to store information so that we can use it again.
You don't need to fill them out. We may also use them to see if you visit us again.
When you first visit our webshop, we will show you a notice explaining our cookies and ask for your consent to their use.
You can disable the use of cookies through your browser settings, but some parts of our website may not function properly as a result.
Google Analytics
We use Google Analytics to track visitors to our website and to receive reports on how visitors use the website. We have accepted a data processing agreement from Google. We allow Google to use the information obtained by Analytics for other Google services and we do not anonymize IP addresses.
Security
We take security measures to reduce misuse and unauthorized access to personal data. We take responsibility for the security of your personal data. We update our security measures to ensure that personal data is stored safely and to keep track of what could go wrong.
Changes to this Privacy Notice
We reserve the right to change this statement. We recommend that you refer to this statement regularly so that you are aware of any changes.
Reviewing and Changing Your Data
If you have any questions regarding our privacy policy or if you would like to review, change or delete your personal data, you can always contact us.
You have the following rights:
Right of access: you have the right to see what personal data we process about you.
Right of rectification: you have the right to have the personal data we process about you corrected if they are (partly) incorrect.
Right to complain: you have the right to complain against our processing of your personal data or direct marketing.
Right to be forgotten: you can submit a request to us to remove all personal data we process about you. Right to data portability: you have the right to request that we transfer your processed personal data to a third party, if technically feasible.
Right to restrict processing: you can submit a request to us to (temporarily) restrict the processing of your personal data.
If you exercise any of the rights set out above, we will ask you to identify yourself with a valid ID to verify that your personal data belongs to you. It is important that you conceal your social security number and photograph.
We will usually comply with your request within 30 days. This period may be extended if the request proves to be complex or relates to a specific right. You will be notified of any possible extension of this period.
Complaints
If you feel that we have not assisted you properly, you have the right to lodge a complaint with the competent authority.